Terms of Service

 

Overview and Acceptance

HerbertandWilks Jewellery operates this website. Throughout the site, "we", "us" and "our" refer to HerbertandWilks Jewellery. By visiting our site or purchasing from us, you engage in our "Service" and agree to these Terms of Service. We reserve the right to update these terms at any time.

User Obligations

You must be of legal age to use our services. Illegal activities and harmful content transmission are prohibited. You're responsible for maintaining accurate account information.

Products and Services

We reserve the right to limit quantities, modify prices, and discontinue products without notice. Product descriptions and images are for reference only.

Pricing and Payment

Prices are subject to change. We may refuse or limit orders at our discretion. You agree to provide accurate billing information.

Shipping and Returns

For details on shipping and returns, refer to our Returns Policy.

Consumer Guarantees Act

HerbertandWilks Jewellery acknowledges and respects your rights under the Consumer Guarantees Act 1993 (CGA). Our products come with guarantees that cannot be excluded under New Zealand consumer law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in these Terms of Service is intended to limit or exclude any rights you may have under the CGA. If there is any inconsistency between these Terms and the CGA, the CGA will prevail.

For business customers: If you are acquiring goods from us for business purposes, the CGA will not apply.

Intellectual Property

Our content is protected by intellectual property laws. You may not reproduce, duplicate, or exploit any portion of our service without permission.

Third-Party Links and Services

We're not responsible for third-party content, products, or websites linked from our site.

User Content

By submitting content to our site, you grant us the right to use, edit, and distribute it.

Privacy and Data Protection

Your personal information is governed by our Privacy Policy.

Disclaimer and Limitation of Liability

We provide our service "as is" without warranties, except those guaranteed by the Consumer Guarantees Act. HerbertandWilks Jewellery isn't liable for any damages arising from your use of our service, except as provided for under the CGA.

Indemnification

You agree to indemnify HerbertandWilks Jewellery against third-party claims arising from your breach of these terms.

Termination

We may terminate your access to our services if you violate these terms.

Governing Law

These terms are governed by New Zealand law.

Changes to Terms of Service

We reserve the right to update these Terms of Service at any time. Your continued use of our site following any changes constitutes acceptance of those changes.

Contact Information

For questions about these terms, contact sally@herbertandwilks.co.nz.